Contact support
Questions about the app, bugs, subscriptions and promo codes. We reply within 1–2 business days.
support@nutrai.ruData and privacy
Get a copy of your data, correct it, delete your account, withdraw consent.
How to delete your accountFor nutritionists
Connecting your practice, pilots and integrations: let’s discuss it on a short call.
Book a callFrequently asked questions
How accurate are calorie estimates from photos?
The AI recognises ingredients and estimates the portion from the photo, but the estimate may differ from the actual weight. For better accuracy, add a description to the photo, such as the portion weight or cooking method. You can edit the result in your diary.
Can NutrAI replace a doctor’s advice?
No. NutrAI helps you keep a food diary and understand your diet, but it does not diagnose conditions or replace a doctor. If you have a medical condition, are pregnant or take medication, discuss diet changes with a specialist.
I forgot my password. What should I do?
On the sign-in screen, tap “Forgot password?” and enter your email; we will send you a reset link. If you signed in with Apple, Google or another service, use the same sign-in method.
How do I turn off notifications?
Turn notifications off in your profile settings in the app or in your phone’s system settings.
How do I delete my account?
In the app: Account → Account settings → Delete account. Without the app, email us. Details: Account deletion.
Where is my data stored?
On servers in Russia. To analyse meals, photos and descriptions are sent to AI model providers. Details: Privacy policy.
Which devices does the app work on?
iPhone and Android smartphones. The app is available in Russian and English.